Commvault is a leading provider of cloud backup & recovery, and data & information management solutions.  We help organizations worldwide to protect their data, and also derive greater business value and insight from it.  With the Commvault Data Platform customers modernize IT operations, significantly increase efficiency, and better leverage their data.  Our solutions and services are delivered directly and through a worldwide network of partners and service providers. Commvault solutions comprise one of the industry’s leading portfolios in application and data protection, disaster recovery, cloud, virtualization, governance, search/analytics and endpoints.  

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Rackspace: Rackspace delivers fanatical support and growth in managed backup with Commvault.

Challenge:  Rackspace needed infrastructure and functionality that could continue to manage explosive growth. Backup operations were taking days, rather than hours to complete and its legacy system was attempting to run all backup jobs at the same time, rather than in queue. A modern data protection solution that would accommodate integration with all leading storage platforms was needed.

Benefits:  Rackspace has benefited with cost savings in the millions of dollars by avoiding the need for more storage capex. Further, staff productivity has soared so that it can support rapid customer growth without the need to hire additional staff. Finally, Commvault’s ability to deliver faster restores has led to customer satisfaction levels that were previously unattainable, without having to face a “rip and replace” scenario

Rackspace At a Glance

Customer quote: “Commvault software provides us with the scalability we need to manage our ongoing growth. Although our customer base has grown 47 percent in the last four years, we haven’t had to add staff or incur capital expense at nearly that pace. We are ending this year with 10% more protected clients, and improved success rate without having to increase our Managed Backup Fanatical Support team.”
- Dawn Renee Campbell-Gonzalez, Senior Product Manager, Rackspace

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