Westin Chicago North Shore, IL
October 8-10th, 2017

This event is co-located with

Westin Chicago North Shore, IL
October 8-10th

Speakers & Session Topics

The MIDTECH Fall Educational Program will include:


• 2 Keynote Addresses
• 12 Peer Led Plenary Presentations
• 10 Customer Led Case Studies
• 1 Meet the Analysts Round Table


PLUS
• Targeted one on one Research Meetings with Carefully Selected Leading Solution Providers


AND
• Unparalleled Peer Networking Opportunities with other high profile Executives over onsite Breakfasts, Lunches and Receptions.

Keynote Presentations

Journey of IBM Cloud

SPEAKERS

Dr. Ben Amaba, PE, CPIM®, LEED®AP BD+C
Worldwide Executive, IBM

Details

Journey of IBM Cloud

Join Dr. Ben Amaba, Worldwide Executive, as he takes you through the journey of IBM Cloud through the lens of the theory of relativity and the universe. This unique presentation, will help you better understand the value of IBM Cloud to your business and how embracing cloud today can help you realize your organizations potential tomorrow. With IBM Cloud, the "art of the possible" becomes reality. So, take a journey with us, as we explore why the cosmos is complex but your IBM Cloud doesn't have to be.

The Moneyball CIO: Decision-Making for the Modern IT Department

SPEAKERS

Matthew Mandich
Director, Innovation & Strategy, Info-Tech Research Group

Details

The Moneyball CIO: Decision-Making for the Modern IT Department

IT can often feel like an unwinnable game with limited resources, changing priorities, and increased demands.  Leaders are having to make decisions without knowing the true effect on the business.  Info-Tech's framework removes the guesswork from what makes the business happy and predicts the impact of key decisions before they happen.

 
Key Takeaways:
  • Only 28% of Business Leaders are satisfied with the performance of IT
  • 67% of CIOs are not aligned with executives on the role of IT
  • IT satisfaction has stayed flat, while dependency on IT has increased
  • Organizations that focus on Business Satisfaction dramatically outperform their peers 

Breakout Presentations

Harnessing Internet of Things to accelerate digital transformation at Pitney Bowes

SPEAKERS

Olga Lagunova
Chief Data and Analytics Officer, Pitney Bowes Inc.

Details

Harnessing Internet of Things to accelerate digital transformation at Pitney Bowes

Learn how 96-year old company has transformed its traditional mailing business by harnessing IoT.  We’ll examine the architecture used to build connected devices that adapt to emerging technology pressures with upgrade-able functionality, new interaction models and location-aware business analytics. But it is not all about technologies: IoT is a catalyst to organizational transformation.

 
Key Takeaways:
  • Start the IoT journey early and architect for continuous learning, experimentation and change.
  • Design your products around User Experience
  • Look for brownfield and greenfield IoT opportunities
  • Utilize Cloud  to accelerate implementation and build flexible and scalable IoT architecture
  • Build organization competencies in data analytics. Iot generated data will deliver value to the customers, enable business to make better decisions and improve operational efficiencies.
 
Bringing IT Security to a Global Company

SPEAKERS

Mark Ramsey
CISO, ASSA ABLOY- Americas

Details

Bringing IT Security to a Global Company

In navigating the challenges of implementing security at a global company, CISO Mark Ramsey worked hand-in-hand with his CIO in executing programs that forge a strong bridge between IT, HR, IT security and business. Mark Ramsey will share examples of ASSA ABLOY’s programs, whose global scope requires them to consider the intricacies of information and products-based security, but also the human element of such far-reaching security initiatives. In this compelling presentation, Mark will provide insight into the strategic thinking of the CIO/CISO and both the technical and non-technical challenges they overcame to launch successful global programs.

Key Takeaways:

  • Learn the common security concerns shared by most Global Manufacturing Companies.
  • Learn the Challenges in rolling out Key Security Initiatives to a decentralized Global Manufacturing Company.
  • Learn how the CIO and CISO have to work together to get buy-in for any Global Security Initiatives.
  • Learn the challenges in managing risks to a global company where acquisitions are an important growth mechanism.
Dealing with Technical Debt

SPEAKERS

Thomas Valva
Chief Technology Architect, ADP Global Internal Systems & Technology

Details

Dealing with Technical Debt

Technical debt has been defined as the backlog of unaddressed requirements in software projects. The fact is that software backlogs are only one component of what we call technical debt. The other components are platform (hardware, network, OS, and application servers), and human elements, such programming skills that become harder to find as platforms age. Firms carrying excessive technical debt find their capacity for innovation is hampered by supporting old software in old environments. This ties up funds and resources that could otherwise be spent on competitive technical innovations.

 
Key Takeaways:
  • Firms need a strategy to deal with their technical debt
  • Components of a technical debt strategy can leverage cloud and certain key architectural design principles
  • Organizational imperitives can also help by incentivizing application portfolio reduction
  • A heuristic for measuring technical debt
Visualization of Business Intelligence

SPEAKERS

Mark Crandall
Chief Information Officer, Consulate Health Care

Details

Visualization of Business Intelligence

In healthcare, we are able to collect significantly more data today on our patients and residents than just five years ago.  What is the use of collecting the data if we can’t turn it into actionable information for our business partners and Executive Teams?  As Chief Information Officer, it is my duty to work closely with the C-Suite to understand and visualize key business drivers for excellence in Quality, People, Growth, and Financial results.  Mark Crandall will walk the audience through the journey of facilitating the right conversations with the right stakeholders to turn the business of data into true Decision Support.

Key Takeaways:

  • How to set your team up for success and facilitate the “right” conversation with the business
  • Apply agile methods within your team to continually “close the feedback loop”
  • Choose the right tools to represent data as actionable information
5 Secrets of

SPEAKERS

Jimmy Thai, DTM
Vice President for Technology, Scientific Applications International Corporation

Details

5 Secrets of "Cloud vs. In-house Storage" Trade Study

As IT boss, you lose sleep over data security breach and consequences that your company may face, and your job. Add the burdens of cost, resources, training, speed, backup, accessibility... you wonder to keep your data on a cloud or in-house. This trade study reveals 5 secrets that will keep you sleep like a baby.  

 
Key Takeaways:
  • Know the short-term vs. long term cost 
  • Whether speed is important or not
  • Burden on your network bandwidth
  • Human vs. machine cost multiples
  • "What-If" data breach 

 

Delivering Actionable Data Supporting Clinical Trial Excellence

SPEAKERS

Jim Mulholland
Vice President, Analytics and Collaboration, INC Research

Details

Delivering Actionable Data Supporting Clinical Trial Excellence

In 2015, teams at INC Research started a project whose goal was to identify the key business questions that needed consistent assessment to ensure clinical trial success.  In essence, the aim was to codify “how is the study performing?” by identifying data points captured throughout trial conduct that provided the most accurate insight into that question.  These structured and semi-structured data points, captured as business events, are prepared in a canonical approach so as to ensure consistent results across different source systems and variation in study design.  The events are then processed in near real-time through a big data platform to eventually live within our corporate data lake, and eventually become metrics and KPIs that are rendered within SAS Visual Analytics.   This presentation will demonstrate the process INC Research took to go from "barren to bounty" in less than one year.

 
Key Takeaways:
  • Big Data analytics for improved business decisions
  • Making the transition from traditional EDW to the data lake
  • Lessons learned while moving the organization to the big data paradigm
Quantifying IT Risk

SPEAKERS

Willis Marti
CISO, Texas A&M University

Details

Quantifying IT Risk

Methodologies for determining IT Risk are often presented as qualitative -- high, medium, low -- or expressed in dollars. Needed are repeatable quantitative measures. Here we explore objective metrics that are relevant to the business

 
Key Takeaways: 
  • Impact of resource types 
  • Impact of quantity
  • Comparing alternatives and historic trends
  • High value, low likelihood events.

 

A Field Guide to Technology Transformation

SPEAKERS

Nanji Chandrasekhar
Vice President Information Technology Productions Services, Catalina Marketing Corporation

Details

A Field Guide to Technology Transformation

Once upon a time, in a land far far away, technology was a simple support function and businesses usually had a semblance of tolerance for when failures happened and paper based processes to keep moving the occasional failure persisted. 

 
Most of us don't live in that world anymore. 
 
We live in a world of constant cost pressures where there is a need to get more and more done with less and less. We are asked to simultaneously increase productivity of our tech staff and assets while reducing downtime and costs.  Then, just as we start gaining a toehold, there is the threat of the next big disruptor that renders our well laid plans moot. 
 
In a scenario such as this, unless technology departments accomplish these dual (and often competing goals of being operationally excellent and yet, capable of enormous flexibility, we run the risk of slowing down or business at best, and becoming irrelevant at worst. 
 
There is hope though.  Through the right kind of transformation actions it is possible to achieve this interesting dichotomy between flexibility and operational excellence.  The trick lies in proper understanding of business mandates and what drives them, an accurate diagnosis of the problems and gaps between existing and desired capabilities and crafting a workable plan to address them while remaining cognizant of the organizational change management that this entails. 
 
This presentation will be an interactive discussion of some of these hard won lessons and the repeatable methods that I've developed over the years to accomplish this.  
Dealing with the Noise of Cloud Computing

SPEAKERS

Grant Shih
VP, Technology Services, Carter’s | OshKosh B’gosh

Details

Dealing with the Noise of Cloud Computing

Cloud computing is an important concept but organizations have to deal with so much hype and noise around this topic it can become a burden for IT organizations to effectively service their customers. What are the realistic factors to consider when pulling together and executing on a cloud strategy? This session will focus on cutting to the core questions with regards to making the cloud a realistic pattern to adopt for the enterprise.

 
Key Takeaways:
  • Cloud Computing has many benefits for organizations but true costs/limitations need to be understood
  • Identify your IT organization's "menu of services" and get those right
  • Adopt your strategy for flexibility and capability
  • Legacy applications will often be an organizations' limiting factor to cloud adoption
MOD Pizza’s Cloud First Strategy

SPEAKERS

Carole McCluskey
Chief Information Office & Technology Officer, MOD Pizza

Details

MOD Pizza’s Cloud First Strategy

MOD Pizza, with more than 200 stores and 4000 employees, has 100% cloud infrastructure. Learn how MOD continues to depend on a cloud first/cloud only strategy for supporting and scaling MOD’s aggressive business growth.

Leading in a Time of Crisis

SPEAKERS

Bill Balint
Chief Information Officer, Indiana University of Pennsylvania

Details

Leading in a Time of Crisis

Higher education IT publications are greatly increasing their focus in the areas of leadership, management and strategy. IT is changing more dramatically and more quickly than at any point in the history of higher education. IT leaders must either be able to drive the change or be forced to react to the change simply thrust upon them. How can higher education IT create and sustain great leaders in a time of crisis and opportunity and how could these tactics work for IT organizations in other industries?

 

Key Takeaways:
  • Traditional Higher Education IT is in crisis and is in jeopardy of being shattered by various market forces
  • But we must get our own house in order to prepare
  • IT leaders can actually capitalize on this fact by embracing the role of IT facilitator instead of provider
  • Putting people first is too often overlooked as a key step
  • Good IT leadership is critically important as a result
Journey towards Successful Agile Scrum

SPEAKERS

Nader Nemati
Chief Information Officer, QTC Management - A Leidos Company

Details

Journey towards Successful Agile Scrum

The challenges and opportunities in providing innovation and aligning information technology solutions aligned to a company's business objectives have never been more critical than in the current ever-changing global market.  The IT teams are tasked to deliver business value to position the company to continuously enhance quality, timeliness to market and deliver world-class customer-service.  This requires an ongoing process improvement journey utilizing practical Agile Scrum methodologies to deliver ongoing value while maintaining a repeatable process to measure and deploy technology enablers for the company.

 
Key Takeaways:
  • Overview of the journey
  • Selling and validating the value with senior management
  • Creating a new culture of the Scrum teams
  • Analysis of new roles and responsibilities including IT management team
  • Metrics and Continuous Improvement Model
 
CYBERSECURITY INCIDENT MANAGEMENT LIKE A FIRE CHIEF

SPEAKERS

Jeffrey Potter
SVP, Chief Technology Officer, Davenport & Company LLC

Details

CYBERSECURITY INCIDENT MANAGEMENT LIKE A FIRE CHIEF

Firefighters and other emergency service workers use the Incident Command System (a foundation of NIMS) to manage their incidents. Get familiar with the proven framework as an industry veteran in both IT and the fire service walks you through the framework.

Key Takeaways:

  • Be introduced to the Incident Command system
  • Understand the concept of “span of control” of resources
  • Be able to manage a simple incident
  • See a large incident buildout in action, demonstrated by the speaker
The Peter Parker CIO

SPEAKERS

Arya Choudhury
Chief Information Officer, SGF (Shady Grove Fertility)

Details

The Peter Parker CIO

Digital transformations and technology driven growth opportunities are increasingly providing more visibilities to CIOs. They are also getting greater direct access to CEOs and to executive boards. What should the CIO do to become an effective advisor to the board and a true business partner to the C-suite?

 

Key Takeaways:

  • Understand why CIOs are getting the opportunity
  • Recognize the common failure points
  • Identify some approaches to success

 

The Evolving Role of a CIO and What you Need to be Ready for It

SPEAKERS

Bhargav shah
CIO and Head of Ecommerce, IntegraCore

Details

The Evolving Role of a CIO and What you Need to be Ready for It

<span data-sheets-userformat="{" 2":771,"3":{"1":0},"4":{"1":2,"2":13624051},"11":0,"12":0}"="" data-sheets-value="{" 1":2,"2":"in="" the="" past,="" cio's="" primary="" responsibility="" was="" keeping="" systems="" up="" and="" running.="" tech="" companies="" had="" cto="" to="" drive="" technology="" product="" roadmap="" innovation.="" are="" asked="" do="" more="" of="" these="" at="" non-tech="" companies.="" now="" every="" company="" wants="" call="" itself="" a="" (regardless="" industry)="" role="" cio="" is="" becoming="" leaders="" that="" drives="" innovation="" for="" company.="" in="" 2016="" beyond,="" cios="" will="" have="" increasing="" responsibilities="" be="" business="" leaders,="" seat="" strategy="" table,="" many="" cases="" even="" on="" board.="" you="" ready="" this="" transition?"}"="" style="box-sizing: border-box;">In the past, CIO's primary responsibility was keeping systems up and running. Tech companies had CTO to drive the technology product roadmap and innovation. CIO's are asked to do more of these at non-Tech companies. Now every company wants to call itself a tech company (regardless of the industry) and role of CIO is becoming more of technology leaders that drives product roadmap and technology innovation for the company. In 2016 and beyond, CIOs will have increasing responsibilities to be more business leaders, have a seat at the strategy table, and many cases even a seat on the board. Are you ready for this transition?

Key Takeaways:
  • Change in companies and technology landscape
  • Change in CIO role
  • Key changes in skill sets required
  • What you, the CIO, can do to be prepared for it?
Creating a Data Analytics Service Center

SPEAKERS

Jon McKeeby
Chief Information Officer, NIH Clinical Center

Details

Creating a Data Analytics Service Center

We are a federal clinical research organization. Everyone in the organization wants data to measure their departments but have a difficult time providing requirements. The word Data Analytics are pushed them all to ask for dashboards. We are working towards creating a data analytics service center. This presentation will review the initial steps

Key Takeaways:

  • Importance of Data Analytics
  • Importance of Data and Information Management Governance
  • Stakeholders of Data Analytics/Types of Data Analytics Measures/Types of Presentations
  • Steps in Creating a Data Analytics Service Center
The Cloud - Make it More Than Just a

SPEAKERS

Jeff Fudge
CTO, Digital Media Solutions

Details

The Cloud - Make it More Than Just a "Lift and Shift"

The cloud can be much more than just remote servers.  And yes, architecting it deserves more than 5 minutes of thought.  You may start small, but you should earn how to leverage the cloud more fully, including services such monitoring, scalability, deployment, and fault tolerance. 

 
Key Takeaways:
  • Analyzing cloud providers
  • Provisioning is easy, but architecture still takes time
  • Automating operations
  • Approaches to cloud security
  • Future cloud- where is this headed?